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Forum Discussion
Don't see 'sync now' option to prioritise which files sync first
I have a personal dropxox account and am on Mac OS Mojave 10.14.4. I am syncing a large number of files and want to prioritise some larger files first. According to this article https://help.dropbox....
Hi -X-ARCH & UnkleRukus!
Sorry to not have provided this information before but if you have a Dropbox Plus, Professional, or Business account, you can prioritize a file to sync ahead of others syncing with the Dropbox app on your computer.
Note: You can’t prioritize folders or package files at this time.
In case you'd like to log a feature request for a similar functionality for folders, the 'Share an Idea' section of our Community is the right place. Here's a direct link:
https://www.dropboxforum.com/t5/Share-an-idea/ct-p/101002000
I hope this clears things up a tad and I'm always around if you have any more questions!
I pay for a personal (non-business) account, but do not have the "Sync Now" feature. I feel like this should be included with my paid account. (Dropbox: are you reading this?)
Walter
Dropbox Staff
Dropbox StaffHey there Sam_Buss - sorry to hear you're having issues with this.
Can you please forward me a screenshot of the options you get when you right click on a file that's still syncing (it will have the blue syncing icon on it) in order to have a better look?
Thanks!
Hi Guys... I'm having the same problem under mojave ... I cant "sync now" my files!
Any solution??
- Lusil
Hey there LABANA_Music,
Could you please provide us with more info on this so as to have a better understanding of what you're seeing? For example:
- Is the Dropbox desktop app running? Do you see the Dropbox icon next to your computer's clock?
- Could you also send us a screenshot (without any personal info) of what you see when you right-click on your files?
Any additional details would be very helpful. Thanks in advance!
HI!
Thanx for the fast reply!
I'm under MOJAVE, and yes the app is running, but stucked since ever on 395 files to sync!
Actually I think is not really syncing at all! ;-(
Some funny request for permission any time and... well, I dont know what to do!
Edited by moderator
