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Forum Discussion
Barclay
3 years agoHelpful | Level 5
Desktop Dropbox Sync Quit Loop
I recently reorganized a large number of files in my dropbox. I wasn't thinking of the impact on syncing--just of making my own search easier. Since then, my Dropbox app has been quitting every minut...
- 3 years ago
Hello Barclay
thanks for reaching out to the Community. Yes, that would be a scary situation to be in. But if you are confident that you have all files on your computer inside your Dropbox folder and the rest of the files on Dropbox.com, you are assured that you will eventually have all your files synced. You can go to the web interface and make sure your files are there and also rest of the files should be in your literal Dropbox folder. You will need to reinstall Dropbox. Try reinstalling and if that still gives you an error, you may have to do an advanced install.
Do what this Help Center Article https://help.dropbox.com/installs/advanced-reinstall. says to do
Hannah
3 years agoDropbox Staff
Hey Barclay, thanks for letting us know about this.
When the app quits, is it giving you some sort of error message?
And what's the exact status of the app, when you hover over the Dropbox icon in your system tray/menu bar?
Let me know and we'll go from there.
- Barclay3 years agoHelpful | Level 5
Thank you, Hannah! It seems to be sorted out.....
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