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Forum Discussion
jobee2
5 months agoNew member | Level 2
Context menu missing on Mac. How can I bring it back?
Hi,
I'm having an issue with my Dropbox folder and I'm going round in circles with various fixes with no luck.
I've opened a new account to use for my work. Installation is all fine. The...
- 5 months ago
Hi Megan,
Yes, I did try rebooting etc. I think I may have solved this though. I think the issue was to do with the dropbox folder needing to be moved to the cloudstorage location rather than just username/dropbox. Does that make sense. Now that I've agreed to the new safe storage move request, the dropbox folder has moved to locations and seems to be exhibiting the correct context menu.
Thanks, Jo
Megan
5 months agoDropbox Staff
Hey jobee2, welcome to our Community!
Let's jump right into this!
It might sound trivial, but have you also tried re-starting your device?
Also, feel free to let me know the app's current syncing status, just to check if everything is up-to-date there.
Let me know more, thank you!
- jobee25 months agoNew member | Level 2
Hi Megan,
Yes, I did try rebooting etc. I think I may have solved this though. I think the issue was to do with the dropbox folder needing to be moved to the cloudstorage location rather than just username/dropbox. Does that make sense. Now that I've agreed to the new safe storage move request, the dropbox folder has moved to locations and seems to be exhibiting the correct context menu.
Thanks, Jo
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