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Forum Discussion

faustlaw's avatar
faustlaw
Explorer | Level 4
8 years ago

Clean My Mac update caused TOTAL FILE RESYNC

I just updated clean my mac ran it and now my Dropbox is resyncing ALL THE FILES.  What went wrong?  I don't want this to happen again.   Thank you. 
Sync
  • Storyer's avatar
    Storyer
    8 years ago

    Hi, that's Volodymyr from MacPaw, company that developed CleanMyMac app. 

     

    Thanks for contacting us on that, we've located what exactly causing that and fixed that. So with the upcoming update of the app this will be fixed. 

     

    Have a great day! 

     

    Regards,

    Volodymyr

faustlaw's avatar
faustlaw
Explorer | Level 4

How can I prevent it from happening again.  It really hogs the system for 24+ hours.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
8 years ago
If the files are actually changing, you can't. They have to finish syncing. Are you sure it's actually re-syncing all your files, and not just re-indexing them? If CleanMyMac cleared personal settings, and the Dropbox database was part of that, to Dropbox it would be as if you had a new installation and it would need to index all of your files.
  • faustlaw's avatar
    faustlaw
    Explorer | Level 4
    8 years ago

    You're right.  It's re-indexing.  It did it again yesterday when I used Clean my Mac.  How can I stop it from doing that every time I clean?  Any ideas?  I must have something set wrong. 

    • Rich's avatar
      Rich
      Icon for Super User II rankSuper User II
      8 years ago

      When Dropbox indexes your data, a local database of your files is created. Dropbox uses this database to keep track of what files are stored locally, what files need to sync, etc. If the cleaning apps remove this database during their drive cleanup, Dropbox will have to re-index your files.

      • graemetic's avatar
        graemetic
        Explorer | Level 4
        8 years ago
        Rich wrote:

        When Dropbox indexes your data, a local database of your files is created. Dropbox uses this database to keep track of what files are stored locally, what files need to sync, etc. If the cleaning apps remove this database during their drive cleanup, Dropbox will have to re-index your files.

        I'm having exactly the same problem with 40,000 files re-syncing every time. What is the Dropbox database file called so I can add it to the "Ignore List" i Clean My Mac?



  • faustlaw's avatar
    faustlaw
    Explorer | Level 4
    8 years ago
    20170723_085010 It's resyncing now, not re-indexing. What is going on with CMM? I may have to dump it. It's interrupting my work.

    Any new suggestions?

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