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Forum Discussion
CKKJA
6 months agoExplorer | Level 4
"Can't load content at the moment" error when attaching files from Dropbox Android app
I have been getting that error message when trying to attach files from Dropbox on mobile(Android) devices for a couple of day. Not having any problems with that on my desktop pc. If I can't attach f...
Nancy
Dropbox Staff
Thanks for posting on our forum, CKKJA.
Which platform are you trying to attach files from Dropbox to? Are you having this issue with multiple platforms?
Can you describe the exact steps you’re taking before the error appears?
Finally, I’d like a full screenshot of the error you’re getting.
Keep me in the loop, and we’ll check this further.
CKKJA
6 months agoExplorer | Level 4
I'm kinda thinking it may be an Android issue. That doesn't help y'all or me.
- Nancy6 months agoDropbox Staff
On Android, you can press the 'Power' and 'Volume down' buttons at the same time to take a screenshot of what you’re seeing.
After that, you can click on the following button to attach it here on the forum:
- CKKJA6 months agoExplorer | Level 4I managed to get a screenshot but I don't see that toolbar or option to attach it here.
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