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MotivatedMover's avatar
MotivatedMover
Explorer | Level 4
2 years ago

Can't Display Link/The Link does not exist

Good Afternoon,    Thanks for your email, We contacted you/Dropbox Support because we have tried the Chatbot, the Help Center and community  multiple times with no success, this is the only way...
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RyanDJ's avatar
RyanDJ
New member | Level 2
2 years ago

After many years of happily using dropbox I am now unable to share any files. Receivers get the message: Can't display link. This link does not exist.

I've checked all of my files and they are ok. I still have at least 1/4 of my storage space available and I don't use it too often so certainly don't exceed the amount I can share. Any help appreciated - thanks.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Sorry to hear this, RyanDJ. 

     

    If this is happening for your shared links, can you please delete one of them, and then re-create it? Are the recipients able to access your files now? 

     

    Also, if you try to share a folder with them instead, do they have any trouble accessing it?

     

    Let me know, and we’ll take it from there.

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