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Forum Discussion
Halil A.
9 years agoNew member | Level 1
Cannot establish a secure connection
Your computer will compare your system date to the expiration date of our SSL certificate. If your system time is stuck in the past or so far in the future that it is outside of Dropbox's SSL certifi...
- 8 years ago
There isn't anything for Dropbox to fix. Issues such as this are almost always caused by something specific to the computer, and are not a wider Dropbox issue that they have control over.
Possible causes are antivirus or firewalls interfering with the connection, incorrect date and time settings, etc. See the following help article for more information.
https://help.dropbox.com/sync/files-not-syncing - 7 years ago
In updated and related news, I went into settings and turned off Proxy. Bingo! Now DropBox is updating automatically. (This despite the corporate firewall that evidently exists, or maybe I just imagined that.)
Either way, your suggestions are much appreciated.
TexTech
New member | Level 2
I am glad to see someone else is currently having this problem as well. Despite what one reply says, I do not think the problem is with my computer. I am not using any of the anti-virus they list and I am not going through any proxies. Specifically, I have gotten the message that my date/time is incorrect and that is why a connection could not be established. Yet I verified at TIME.GOV that my system date and time are absolutely current and correct. Now this is a "cleaned" used computer I bought recently and it is running Windows 7 Pro. Is Dropbox having issues with this older release of Windows?
Mark
8 years agoSuper User II
No it isnt as long as you are running a recent version of Dropbox from www.dropbox.com/downloading.
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