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Forum Discussion

RyanSharer's avatar
RyanSharer
Explorer | Level 3
12 months ago

Camera Upload Feature Not Uploading All Photos

Hey community,   I've been using the Camera Upload feature for awhile now, but I've just noticed something. I have 3,563 photos/videos in my camera roll on my iPhone, but I only have 3,486 pictur...
Camera uploads
desktop
Mobile
sync
Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff
12 months ago

Hi RyanSharer, thanks for bringing this to our attention.

 

Currently, there isn't a method to check which images weren't uploaded. 

 

You'd need to manually check which images are not on your computer or Dropbox account when compared to your mobile device.

 

If you have any further queries, feel free to message back.

  • RyanSharer's avatar
    RyanSharer
    Explorer | Level 3
    12 months ago

    Okay, is there a way to start over and try again? What will deleting the camera uploads folder do?

    • Hannah's avatar
      Hannah
      Icon for Dropbox Staff rankDropbox Staff
      12 months ago

      Hey RyanSharer, if you want we can troubleshoot the issue you're having or help you reset your Camera Uploads and re-upload everything.

       

      Is this something you'd like to do?

      • RyanSharer's avatar
        RyanSharer
        Explorer | Level 3
        12 months ago
        Hi Hannah,

        Yes! That sounds like it will work. What are the steps?

        Thanks,
        Ryan

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