You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

devieshrama's avatar
devieshrama
Helpful | Level 6
2 years ago

Business Dropbox not showing all folders expect perosnal folder.

  Hi All.   i woke up this morning and i did not have access to our company folders. no one touched the permissions nore edited anything in any way   everyone in the office can see...
Desktop
dropbox business
Sync
  • devieshrama's avatar
    devieshrama
    2 years ago

    Good day, after all the investigations  it seems this has all happened due to being hacked. 

     

    thank you so much.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey there devieshrama, sorry to hear about this.

 

Can you please let us know if you tried to log into your account via the website and what do you see there?

 

Also, can you clarify the desktop app's exact status and version as shown in your system tray at the moment?

 

Let us know what you find and we'll take it from there. 

About Create, upload, and share

Find help to solve issues with creating, uploading, and sharing files and folders in Dropbox. Get support and advice from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!