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1000songs's avatar
1000songs
Helpful | Level 5
2 months ago

Bulk Send - CSV file formatting

Trying to bulk send and have four fields    Company Signature Full Name Title   No matter what I do, Bulk Send is only expecting two fields: Full Name and Email. Doesn't matter if I hav...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
1000songs wrote:

Why can't I just drag or choose a file?!

You usually can. This will sound crazy, but can you take a screenshot of what you see and post it here? lol Seriously though, take a screenshot, save it in your Dropbox and create a link to it. Post the link here. I'm curious what that source/description window looks like because you're not the first to mention it, and that's not how it looks for me.

 

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Do you get the same results after clearing your browser's cache or on another browser as well 1000songs? 

    • 1000songs's avatar
      1000songs
      Helpful | Level 5
      2 months ago

      Cleared cache. Switched from Chrome to Safari. New MacBook. Up to date everything. Between the obvious flaws in Bulk Send and the clunkiness of even the Community Board, I'm rethinking the $5K a year we spend for Dropbox and the various integrations with SalesForce. I know everyone is trying to help (and it's appreciated), but this is the simple stuff!

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        This is pretty strange, indeed, 1000songs.

         

        If you simply drag the image from your computer into the reply box? That works for me.

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