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Forum Discussion
alansidman
6 years agoExplorer | Level 3
Blue Sync Icons appear on my Win 10 Desktop Files
On occasion, blue sync icons will appear on files and shortcut links that are located on my Win 10 Desktop. None of the files are related or stored in Dropbox. What is causing this. The only way t...
- 6 years ago
I had the same issue on my Win 10 pc. I had recently shared a video in dropbox to a friend and this popped up shortly after. So I assumed it was a drop box thing. I did an F5 (Refresh) on the desktop and they all went back to the Windows "Shortcut" icon on all the files (which explains why you restarting fixed this). So I think something gets messed up in Windows and it has to do with any file that is a shortcut on your desktop. Files native to the desktop folder didn't have this icon or a shortcut icon. Hope this helps!
alansidman
Explorer | Level 3
Not really helpful. Over 100 Apps loaded in background in a Win 10 environment. Really need something I can work with. No one has seen this before? Why would an Icon that is particular to Dropbox show up on my desktop and it not be a DropBox issue. Not saying it is not a Dropbox issue confuses me. Has to be. Who else would want to usurp a Dropbox icon and employ it. Really need some critical thinking from DropBox people.
Jane
6 years agoDropbox Staff
Kindly note that the Dropbox syncing icons are specific to your Dropbox folder alansidman, while the blue icons you’re seeing reside on your desktop & they seem to be slightly different. Since this pertains to a different application on your pc Alan, I’ll leave this question open to our Community of users; maybe someone could offer their insight on how you’d best go about on this request.
Thanks again for taking the time to drop us a line on the Community & have a wonderful week ahead!
- gcarron6 years agoNew member | Level 2
I had the same issue on my Win 10 pc. I had recently shared a video in dropbox to a friend and this popped up shortly after. So I assumed it was a drop box thing. I did an F5 (Refresh) on the desktop and they all went back to the Windows "Shortcut" icon on all the files (which explains why you restarting fixed this). So I think something gets messed up in Windows and it has to do with any file that is a shortcut on your desktop. Files native to the desktop folder didn't have this icon or a shortcut icon. Hope this helps!
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