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LynnCC01

Explorer | Level 4

4 years ago

Solved

Automatic Camera uploads not synching to Dropbox folder in Finder on Mac

Camera uploads

desktop

sync

Megan
4 years ago
Thank you for all the details, amazing job LynnCC01!

Do you see the number of syncing files decrease?

If not, let's try something. Please note that it is very important to follow these steps specifically in the order I provide them.

Make sure the Dropbox desktop application is running

Click on the Dropbox icon in the system tray and then click your profile picture or initials

Select 'Preferences'

Click on the 'Account' tab, and then click in the window under the tab (just anywhere will do)

Hold down the 'alt+H' keys

Click on the 'Fix Hardlinks' button

You may be prompted for your a username and password, this is your computer login credentials, not your Dropbox account ones

If the above steps don’t resolve your issue, please repeat steps 1→5, but at step 6, this time click on the “Fix Permissions” button.

Megan

Dropbox Staff

4 years ago

Thank you for all the details, amazing job LynnCC01!

Do you see the number of syncing files decrease?

If not, let's try something. Please note that it is very important to follow these steps specifically in the order I provide them.

Make sure the Dropbox desktop application is running
Click on the Dropbox icon in the system tray and then click your profile picture or initials
Select 'Preferences'
Click on the 'Account' tab, and then click in the window under the tab (just anywhere will do)
Hold down the 'alt+H' keys
Click on the 'Fix Hardlinks' button
You may be prompted for your a username and password, this is your computer login credentials, not your Dropbox account ones

If the above steps don’t resolve your issue, please repeat steps 1→5, but at step 6, this time click on the “Fix Permissions” button.

LynnCC01

Explorer | Level 4

4 years ago

Thank you so much- it worked!! I never would have figured that out on my own. Have a fantastic day!

Lynn

Megan
Dropbox Staff
4 years ago
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I'm delighted to hear that Lynn!

Don't hesitate to get back to us if anything comes up, enjoy your day LynnCC01!

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My photos and videos do automatically upload to my dropbox iPhone app and dropbox.com, but not to my Dropbox folder in Finder, whic...","body@stringLength":"521","rawBody":"

Synching was flawless forever and stopped working one day in March. My photos and videos do automatically upload to my dropbox iPhone app and dropbox.com, but not to my Dropbox folder in Finder, which is where I really need the photos and videos to go. I am not terribly savvy when it comes to computers but I have checked the \"preferences\" to make sure that auto camera uploads is indeed on.

Can anyone help me figure out how to get my dropbox folder in Finder and my iPhone to play nice again?

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Thank you so much- it worked!! I never would have figured that out on my own. Have a fantastic day!

Lynn

","body@stringLength":"130","rawBody":"

Thank you so much- it worked!! I never would have figured that out on my own. Have a fantastic day!

Lynn

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Make sure the Dropbox desktop application is running
Click on the Dropbox icon in the system tray and then click your profile picture or initials
Select 'Preferences'
Click on the 'Account' tab, and then click in the window under the tab (just anywhere will do)
Hold down the 'alt+H' keys
Click on the 'Fix Hardlinks' button
You may be prompted for your a username and password, this is your computer login credentials, not your Dropbox account ones

If the above steps don’t resolve your issue, please repeat steps 1→5, but at step 6, this time click on the “Fix Permissions” button.

","body@stripHtml({\"removeProcessingText\":true,\"removeSpoilerMarkup\":true,\"removeTocMarkup\":true,\"truncateLength\":200})@stringLength":"208","postTime":"2021-05-11T04:18:32.082-07:00","lastPublishTime":"2021-05-11T04:24:11.651-07:00","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"attachments":{"__typename":"AttachmentConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"solution":true,"metrics":{"__typename":"MessageMetrics","views":5018},"placeholder":false,"originalMessageForPlaceholder":null,"videos":{"__typename":"VideoConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"isEscalated":null,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:519125/message:519456","readOnly":false,"editFrozen":false,"body@stringLength":"1135","rawBody":"

Thank you for all the details, amazing job !

Do you see the number of syncing files decrease?

If not, let's try something. Please note that it is very important to follow these steps specifically in the order I provide them.

Make sure the Dropbox desktop application is running
Click on the Dropbox icon in the system tray and then click your profile picture or initials
Select 'Preferences'
Click on the 'Account' tab, and then click in the window under the tab (just anywhere will do)
Hold down the 'alt+H' keys
Click on the 'Fix Hardlinks' button
You may be prompted for your a username and password, this is your computer login credentials, not your Dropbox account ones

If the above steps don’t resolve your issue, please repeat steps 1→5, but at step 6, this time click on the “Fix Permissions” button.

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Automatic Camera uploads not synching to Dropbox folder in Finder on Mac","moderationData":{"__ref":"ModerationData:moderation_data:519739"},"body":"I'm delighted to hear that Lynn!
\n
\nDon't hesitate to get back to us if anything comes up, enjoy your day LynnCC01! ","body@stripHtml({\"removeProcessingText\":false,\"removeSpoilerMarkup\":false,\"removeTocMarkup\":false,\"truncateLength\":200})@stringLength":"123","kudosSumWeight":2,"repliesCount":0,"postTime":"2021-05-12T03:13:55.802-07:00","lastPublishTime":"2021-05-12T03:13:55.802-07:00","metrics":{"__typename":"MessageMetrics","views":4848},"visibilityScope":"PUBLIC","placeholder":false,"originalMessageForPlaceholder":null,"isEscalated":null,"solution":false,"entityType":"FORUM_REPLY","eventPath":"category:101001000/category:English/community:mxpez29397board:101001014/message:519125/message:519739","replies":{"__typename":"MessageConnection","pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null},"edges":[]},"customFields":[],"attachments":{"__typename":"AttachmentConnection","edges":[],"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"readOnly":false,"editFrozen":false,"body@stringLength":"321","rawBody":"I'm delighted to hear that Lynn!
\n
\nDon't hesitate to get back to us if anything comes up, enjoy your day ! ","images":{"__typename":"AssociatedImageConnection","edges":[],"totalCount":0,"pageInfo":{"__typename":"PageInfo","hasNextPage":false,"endCursor":null,"hasPreviousPage":false,"startCursor":null}},"timeToRead":1,"currentRevision":{"__ref":"Revision:revision:519739_1"},"latestVersion":null,"messagePolicies":{"__typename":"MessagePolicies","canModerateSpamMessage":{"__typename":"PolicyResult","failureReason":{"__typename":"FailureReason","message":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","key":"error.lithium.policies.feature.moderation_spam.action.moderate_entity.allowed.accessDenied","args":[]}}}},"CachedAsset:text:en_US-components/tags/TagView/TagViewChip-1744039689513":{"__typename":"CachedAsset","id":"text:en_US-components/tags/TagView/TagViewChip-1744039689513","value":{"tagLabelName":"Tag name {tagName}"},"localOverride":false},"CachedAsset:text:en_US-shared/client/components/nodes/NodeIcon-1744039689513":{"__typename":"CachedAsset","id":"text:en_US-shared/client/components/nodes/NodeIcon-1744039689513","value":{"contentType":"Content Type {style, select, FORUM {Forum} BLOG {Blog} TKB {Knowledge Base} IDEA {Ideas} OCCASION {Events} other {}} icon"},"localOverride":false},"Revision:revision:519739_1":{"__typename":"Revision","id":"revision:519739_1","lastEditTime":"2021-05-12T03:13:55.802-07:00"}}}},"page":"/forums/ForumMessagePage/ForumMessagePage","query":{"boardId":"101001014","messageSubject":"automatic-camera-uploads-not-synching-to-dropbox-folder-in-finder-on-mac","messageId":"519125","replyId":"519516"},"buildId":"Btkyb7T6TeYM9D2gUmiOv","runtimeConfig":{"buildInformationVisible":false,"logLevelApp":"info","logLevelMetrics":"info","openTelemetryClientEnabled":false,"openTelemetryConfigName":"dropbox","openTelemetryServiceVersion":"25.2.0","openTelemetryUniverse":"prod","openTelemetryCollector":"http://localhost:4318","openTelemetryRouteChangeAllowedTime":"5000","apolloDevToolsEnabled":false,"inboxMuteWipFeatureEnabled":false},"isFallback":false,"isExperimentalCompile":false,"dynamicIds":["./components/seo/QAPageSchema/QAPageSchema.tsx","./components/community/Navbar/NavbarWidget.tsx","./components/customComponent/CustomComponent/CustomComponent.tsx","./components/community/Breadcrumb/BreadcrumbWidget.tsx","./components/messages/TopicWithThreadedReplyListWidget/TopicWithThreadedReplyListWidget.tsx","./components/nodes/NodeActionButtonWidget/NodeActionButtonWidget.tsx","./components/nodes/NodeInformationWidget/NodeInformationWidget.tsx","./components/messages/RelatedContentWidget/RelatedContentWidget.tsx","./components/messages/MessageListForNodeByRecentActivityWidget/MessageListForNodeByRecentActivityWidget.tsx","./components/messages/MessageView/MessageViewStandard/MessageViewStandard.tsx","./components/customComponent/CustomComponentContent/HtmlContent.tsx","./components/nodes/NodeView/NodeView.tsx","./components/nodes/NodeView/NodeViewCard/NodeViewCard.tsx","../shared/client/components/common/List/UnstyledList/UnstyledList.tsx","./components/messages/MessageView/MessageView.tsx","./components/messages/MessageView/MessageViewInline/MessageViewInline.tsx","../shared/client/components/common/Pager/PagerLoadMore/PagerLoadMore.tsx","./components/customComponent/CustomComponentContent/TemplateContent.tsx","./components/customComponent/CustomComponentContent/CustomComponentScripts.tsx","../shared/client/components/common/List/UnwrappedList/UnwrappedList.tsx","./components/tags/TagView/TagView.tsx","./components/tags/TagView/TagViewChip/TagViewChip.tsx"],"appGip":true,"scriptLoader":[]}