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SkarPadyn's avatar
SkarPadyn
Explorer | Level 4
2 years ago

Android Mobile "Upload Files" does not appear

When I hit the "+" sign on my mobile app to upload a file (.pdf in this instance), the "Upload Files" option does not appear, just "Upload photos or videos" and "Upload Folder."  How can I upload a p...
Android
Mobile
Sync
upload
  • Jay's avatar
    Jay
    2 years ago

    Hi SkarPadyn, you can take a screenshot and then attach it to your next reply.

     

    Regarding the uploading, do you see an option that says 'Create or upload file'?

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Welcome aboard the Community, SkarPadyn!

 

Do you mind uploading a screenshot of the options you currently see on the Dropbox app? 

 

It would help me to have a visual to see what’s going on. 

 

Let me know when you’re ready.

  • SkarPadyn's avatar
    SkarPadyn
    Explorer | Level 4
    2 years ago
    Ok, how do I upload the photo on here?
    • Jay's avatar
      Jay
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi SkarPadyn, you can take a screenshot and then attach it to your next reply.

       

      Regarding the uploading, do you see an option that says 'Create or upload file'?

      • SkarPadyn's avatar
        SkarPadyn
        Explorer | Level 4
        2 years ago
        I do not see an option to attach a file to this message (I'm on mobile).

        But, yes, I found that option and with additional navigation, and waiting for that file to show up in the menu, i managed to get there. Thanks!

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