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Forum Discussion

D K.7's avatar
D K.7
Helpful | Level 5
8 years ago

Android App not uploading photos anymore

Paid dropbox account, Samsung S4   Dropbox app on android device no longer uploads photos.  Trying clearing cache on android device, no luck
Mobile
sync
upload
  • D K.7's avatar
    D K.7
    8 years ago

    I reinstalled the android app, and it appears to be working for me again.  I am still trying to find the perfect solution for automatically moving pictures from android to dropbox.

kirksel's avatar
kirksel
Helpful | Level 5

I'm having the same issue: my new photos stopped upload a few weeks ago. Android 7.1.1, Note 8,

Sanchez wrote:
Hey D K.7, 

Thanks for getting back to me. Are you using the Camera Uploads feature?
 
 
I'm having the issue issue. Note 8, Android 7.1.1, settings set to upload on wifi and data and uploads is turned on. Unless I go into the app and then it looks for new photos, it doesn't upload. What can I do?
D K.7's avatar
D K.7
Helpful | Level 5
8 years ago

I reinstalled the android app, and it appears to be working for me again.  I am still trying to find the perfect solution for automatically moving pictures from android to dropbox.

  • Håvard D.'s avatar
    Håvard D.
    Helpful | Level 5
    8 years ago

    I had the same problem on my Android.

     

    Uninstalling and installing the dropbox app fixed the issue.

     

    Dropbox 72.2.2

    Android 7.0

    • Sanchez's avatar
      Sanchez
      Icon for Dropbox Staff rankDropbox Staff
      8 years ago
      D K.7 & Håvard D., thanks for letting us know what worked for you!
       
      kirksel, are you still experiencing this issue? Have you tried uninstalling/reinstalling our app? 
       
      Cheers

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