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Forum Discussion
Admin and other users removed their access and now I can't get into shared folder
My accountants created a shared folder which I never accessed (I got busy and completely forgot about it which is on me). They then removed themselves from the folder and said they made me the owner...
ByTheWillow wrote:
Hi Hannah,
If I didn't accept the invitation and they removed their access, then who becomes the owner?Nobody becomes the owner. The folder will now not have an owner at all.
And I've just noticed that you were sent this in 2018 meaning the folder is 5 years old. It is therefore very, very likely they have not got the folder in their own account anymore (i.e. they deleted it to recover space) meaning its now no longer recoverable. Free accounts can restore for 30 days, paid 180. After that the files are permanently unrecoverable.
My guess here is unless the company can resend you a copy of the files from their own data/archives you have lost them I'm afraid.
Hannah
Dropbox Staff
Dropbox StaffHi there, ByTheWillow, thanks for joining our Community.
This is a tricky situation, but let's see what we can find out.
If you go to your shared tab on dropbox.com, do you see the folder there? If you do, it should have a "join folder" button on the right, when you hover over it.
Let me know and we'll go from there.
Hi Hannah!
Thank you for your speedy response! I only created a Dropbox account last week using the email address that they shared the folder to so I don't know if that would also make a difference?
There is nothing under shared folders.
So what happens to the Dropbox folder if the users removed their access? I know I dropped the ball on this, but I feel they should've double-checked whether I had access before removing theirs. This is such a dilemma now 😞
- Mark
Super User II
Hi ByTheWillow
Can the people who sent you this rejoin it via www.dropbox.com/share ?
However, I suspect the only way to sort this mess will be for you to get them to create and share a new folder with you.
I will try asking them again. But this is my fault, I should've accepted the invitation back in 2018 instead of forgetting about it. Should start following my own advice: "do it, then it's done".
