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Forum Discussion

Phantomfoolery's avatar
Phantomfoolery
Explorer | Level 4
2 years ago

account transfer

Hey there, We've been using dropbox and someone created the account that's been shared to me and a few others. We'd like to remove the person that started this thing so is there a way to remove the owner or copy the existing files to create a shared folder that they don't have access to?

  • Rich's avatar
    Rich
    2 years ago

    Phantomfoolery wrote:

    How can we keep the information that's shared but have the owner not have access to it anymore?


    There's no way for you, as a member, to remove the owner from a shared folder. Only the owner can remove themselves from the folder. Instead, you'll need to create a new folder, share it with the people that need access, then copy the files from the old folder to the new folder.

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Hi Phantomfoolery 

     

    How do you mean remove that person? Are you all using 1 account and a single log on or is it in specific folders shared between people?

    • Phantomfoolery's avatar
      Phantomfoolery
      Explorer | Level 4

      We all have our own logins but it says that one of the people that has access is the "owner" How can we keep the information that's shared but have the owner not have access to it anymore? They're no longer affiliated with our business and we just don't want them to have access to our records any more. Sorry if I'm asking for the wrong thing.

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        Phantomfoolery wrote:

        How can we keep the information that's shared but have the owner not have access to it anymore?


        There's no way for you, as a member, to remove the owner from a shared folder. Only the owner can remove themselves from the folder. Instead, you'll need to create a new folder, share it with the people that need access, then copy the files from the old folder to the new folder.

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