You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
With a 300k File Limit - Does Dropbox Really Provide Business Solutions?
For many many years, I've been a Dropbox Pro member. During this time, they decided at some point, that 300,000 files is the maximum they will support. Now, I know what you are thinking. The ar...
I did not accept this as a solution (now fixed). It doesn't solve anything and is factually incorrect. At the time of your reply and this post, there is a baked in hard-limit in Dropbox that makes it unusable - and your support team refused to provide support to anyone with over 300K files. Nothing in your response you marked as the "answer" addresses this in any way shape or form. Wishing you had the answer isn't the same as providing one.
The right answer was moving to Google Drive and getting an actual business grade cloud based file sync solution in place.
Dropbox is a time bomb for business. We exceeded the 300K file limit and it has become unstable. Moving and downloading files takes forever. I appreciate the advice on Google Drive.
the 300K LIMIT is old and they have replaced the indexer since from memory, we had over 500K of files when last used, no issues.
We switched out to a more powerful service, OneDrive as it has better windows integration
- I did the same. OneDrive is cheaper and the Windows client is very well integrated.
I liked Dropbox because our people are frequently on the road and don't always have reliable Internet. I also liked how our people can save files using tried and true File Explorer. When they gain Internet access, their files would sync to Dropbox (at least they used to before the 300K file limit). Does OneDrive do that as well?
- Yes, it does. I think all sync softwares work that way.
- OneDrive still limits max file size. It used to be 10GB (but now appears to be 250GB?). Also, didn't they drop their equivalent to Selective Sync?
hello there
quick update after quite a few tests with other services...
as said i tried google drive (which works fine for shared docs but turned out to be a nightmare with the way it syncs files, i lost hundreds of photographs and music files thanks to gdrive) and also sync and that swiss service i can't remember the name of.
to be honest all of them do certain things better and have a few different features, but in terms of reliability they're all in the same ballpark. if you really have files that are actually worth something to you, you might wanna consider 2 cloud services and a physical backup as well, that's the way to go. i also decluttered my box and zipped folders with thousands of small files, which i do not use frequently, which helped a lot. this is not only a problem of dropbox itself, also copy paste processes on macs just like pcs take a lot longer and are prone to errors, if a folder has a few 1000 files (which doesn't necessarily mean, it's a big folder in size). anyways, that helped and also a proper internet connection does make a huge difference. recently switched from 50mpbs to 250 and just let the computer plus dropbox do its work overnight and voila, it did work out several times in the near past.
i think they also must have increased the limit, as i do have dropbox business again with a 3x5tb plan and my main has about 850000 files. haven't had a single issue in months and i migrated resp copied my entire box 4 times on/over various systems. in fact the only system that fussed a little bit, was my old desktop pc, the macs - and especially the new ones - are working like a charm.
so for now i'm happy and fine again with db, let's see what the future brings.re: OneDrive still limits max file size. It used to be 10GB (but now appears to be 250GB?). Also, didn't they drop their equivalent to Selective Sync?
OneDrive 250GB max single file size (I wonder what you are doing if you have files larger)
OneDrive does have Selective Sync >Settings>Account>Choose Folders
OneDrive does have Files on Demand >file explorer>select files>right click context menu>always keep on this device | free up space
Multiple OneDrive accounts can be enabled at once >Settings>Account>Add An Account
OneDrive is a Microsoft product that has good integration with Windows and excellent integration with Office.
When opening a Word document in your OneDrive MS Word see it is in the cloud and opens the Cloud instance of the file as well as the local instance, and updates both at once, this allows for Co-authoring of Word, Excel, and PowerPoint files.
Not sure that's true.
Today we completely reinstalled the OS on one system, and it still will not sync.When working with Support, they said "you have to get below 300,000 or they can't do anything.
We're only at 450,000 - and the computer is an i9-12900KS, with DDR5 RAM, PCIE NVMe's, and a symmetrical 1Gbps Fiber Connection - so it's definitely not "System Dependent."
They said "it could be Anti-Virus then," but it's not, since it's a fresh install, and the AV wasn't installed yet.
Their only other suggestion was to pick "selective-sync," which is a cop-out. If we didn't need to sync all of the folders - we wouldn't be syncing them to begin with.
So, until we get below 300,000 - they say "oh well."
Our OneDrive, and SharePoint (OneDrive for Business) sync perfectly, so we'll have to leave Dropbox.
I'd love to switch to Google, but we don't trust their data mining with the files we sync.
This sucks, since we've been with Dropbox since '08.
I have switched to Mega and couldn't be happier. I get 8 TB of storage and so far no issues with missing files or failed syncs. Been using them for a year.
re : 'Our OneDrive, and SharePoint (OneDrive for Business) sync perfectly, so we'll have to leave Dropbox.'
Are you syncing the same file set? I attempted this and the Actions of each of the sync agents conflicted with the other.
Dropbox uses alternative streams to store data with the file, OneDrive updates files you send up with a modified version with SPO info, Dropbox then updates this with new alternative stream data, causing OneDrive to update the file again, and they sit there and whack away at each other.
TBH just use OD4B
Responses from Dropbox support on question "Is there a plan in the future to overcome this obstacle?":
"This is not considered an obstacle by Dropbox. It is a limitation for syncing files."
"We offer Selective sync and online only features to allow the sync to work smoothly for Business users who use large amounts of files."
no extra comments from me...
