You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

msdx's avatar
msdx
New member | Level 1
3 days ago

Windows search no longer working after latest Dropbox update

Hi, anyone had this issue?  My windows file search no longer works in my business dropbox account after the major update. I have waited for indexing to complete, signed out and in again but to no ava...
Desktop
Organize
Windows
msdx's avatar
msdx
New member | Level 1
3 days ago

Hi, I have a combination of local and on-line only files.  When opening windows explorer and using the search function (top right) it does not find files. It was working fine prior to the update.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    3 days ago

    And is it affecting your online-only files, the local ones or both @msdropbox? 

    Also, what is your computer's exact OS version and, if possible, could you send us a couple of screenshots so that we can have a visual too?

    Thanks!

    • msdx's avatar
      msdx
      New member | Level 1
      2 days ago

      It is affecting both offline and online files, some can be found with the search, some cannot but it does not depend on file type, it appears to be a bit random. Sorry i cannot offer a screenshot as it is a business PC

      • Walter's avatar
        Walter
        Icon for Dropbox Staff rankDropbox Staff
        9 hours ago

        Thanks for the clarification and the additional info there msdx - much appreciated.

        Could you completely close the Dropbox desktop app and let us know if you get the same results? 

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