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Rikke H.2's avatar
Rikke H.2
New member | Level 1
10 years ago

When I open my files in Dropbox via dropbox.com, I can't edit them

When I open my files in Dropbox via dropbox.com, I can't edit them.... I don't get any message, but it seems they are converted into pdf files - when I had them on my Mac, they weren´t. I just uplo...
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  • William B.35's avatar
    William B.35
    9 years ago

    Dear all:

     

    I just find the solution. In order to be able to edit documents in dropbox online, the document format should be in case of word, file format .docx; if you uploaded  in format .doc, you won't be able to opened in the web side. 

    Best regards,

    William

     

    Moderator note: You can also look at this Help Center article https://help.dropbox.com/view-edit/open-button 

Gabriel B.7's avatar
Gabriel B.7
New member | Level 1
9 years ago

I'm having the same difficulties as Scott and Molly but:

In one shared folder the "open" button does appear and enables edit in office docs but in another shared folder the "open" button does not appear.

Why?

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