You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
We've had a massive data loss incident - can we please get some assistance?
I am writing to urgently request your immediate attention regarding a significant data loss incident that occurred shortly after I installed the Dropbox app on my MacBook Pro OS 14 Sonoma on Tuesday,...
Nancy
Dropbox Staff
Dropbox StaffHey Creativenap, I can see that you initially replied to the original user who opened this thread and, since you’re both having similar issues, we’ve merged the rest of your posts here for consistency reasons. However, this doesn’t mean that we don’t go through your posts carefully.
Now, as Hannah mentioned above, this is a public forum so we don’t have any account visibility and we can’t see any details on your Dropbox account/what may have happened.
Since you have an open ticket with our specialists, the only thing we can do is redirect you there, as they’re the only ones who can see more info and further help. As I understand the urgency of the matter though, I’ve left them one more internal note on my end to get back to you as soon as possible.
