You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
petalargie
5 months agoNew member | Level 2
We should be able to completely remove an external collaborator from an account.
Should be able to completely remove an external collaborator from an account. I deleted the original files I had shared with external collaborators before renewing my Dropbox account and upgrading it...
Megan
5 months agoDropbox Staff
- petalargie4 months agoNew member | Level 2
Hi Megan,
I didn't see the message. Apologies.
1. I deleted the original files.
2. I tried to delete external collaborators and do not see the option to do so.
3. I upgraded to a Business account and would like to use this service, however would not do so if the account is insecure.
- Nancy4 months agoDropbox Staff
Sorry for jumping in, petalargie. First off, I’d like to mention that, if these users were never added to your Dropbox team as members, they shouldn’t be part of it, which is why there’s no option to remove them per se.
Now, do you perhaps mean that you see them saved as contacts anywhere? Can you send over a screenshot of where they appear on your Dropbox account? Please make sure to hide their personal info first.
- JACB14 months agoExplorer | Level 4
I have the same issue.... Here is a screenshot
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