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Forum Discussion
buddyboy101
6 years agoHelpful | Level 7
Unable to Scroll through photos in Windows Explorer/Photos application
Typically when you open a photo (not synced with Dropbox) in Windows 10, the photo opens in Windows' Photos default application. Once the photo opens, you can use the right and left arrows on the ke...
- 6 years ago
Yes - and if they are not doing that you need to speak to MS I'm afraid.
Dropbox doesnt alter any settings within folders (unless Smart Sync etc. is enabled). So why it isnt scrolling sounds like a bug at their end.
Mark
Super User II
If you are using Smart Sync thats your issue - the files are not locally sync'd. So when you are double clicking to open the file its actually having to download it first. Then when you tap left or right there are no files to move to - what you see if just place holders.
buddyboy101
6 years agoHelpful | Level 7
Mark, thanks for your help but the photos are locally-synced. This was stated in my original post. Should I be able to flip through the photos in Windows Photos app on my desktop?
- Mark6 years agoSuper User II
Yes - and if they are not doing that you need to speak to MS I'm afraid.
Dropbox doesnt alter any settings within folders (unless Smart Sync etc. is enabled). So why it isnt scrolling sounds like a bug at their end.
- buddyboy1016 years agoHelpful | Level 7
Thanks for confirming, Mark. Will look into it. Good to know it should be able to cylce through using the arrow keys!
[This thread is now closed by moderators due to inactivity. If you're experiencing a similar behavior, feel free to start a new discussion in the Dropbox Community here.]
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