You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

dnalor's avatar
dnalor
Explorer | Level 3
2 years ago

Unable to delete Dropbox shared folder from my account because of deadlock (no storage capacity left

I’ll think I’m in a deadlock situation.   I have used 104% of my Dropbox storage space.   I have several shared folders which I no longer need. However I removed myself as owner in the past (not ...
Delete
Shared Folders
Storage space
  • Jay's avatar
    Jay
    5 months ago

    Hi epicurean vegetarian, if you're not seeing the option to delete this, is it possible that quota is being used up elsewhere?

     

    Could you check the Dropbox Backup page to see if you have a backup running?

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey there dnalor, sorry to hear you're having issues with this.

 

If you had completely removed your access from those shared folders, they wouldn't be taking up space in your account.

 

Do you maybe see them listed on this page?

 

Keep me posted!

epicurean vegetarian's avatar
epicurean vegetarian
New member | Level 2
5 months ago

I can see that page hut I still cannot delete it because I have to join the group but I can't because it says I do not have enough storage.  I am in a never ending death loop I cannot get out of.

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hi epicurean vegetarian, if you're not seeing the option to delete this, is it possible that quota is being used up elsewhere?

     

    Could you check the Dropbox Backup page to see if you have a backup running?

    • epicurean vegetarian's avatar
      epicurean vegetarian
      New member | Level 2
      5 months ago

      Thanks Jay - you've got it in one!

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!