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Forum Discussion

ronlw's avatar
ronlw
Explorer | Level 3
2 years ago

The tool bar is missing on my device.

I have lost the tool bar across the top where I could move, copy, delete files etc
Delete
Desktop
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi ronlw, how are you today?

 

Does this happen inside your Dropbox folder specifically, or generally on your device? 

 

I suggest that you restart your device, and see what happens. 

 

Keep in mind that you might have changed the settings, and hidden it, however in this case and even though I'd love to guide you, it's important to note that it is outside the scope of our support, since this might be an OS issue. 

 

I hope this clarifies. 

ronlw's avatar
ronlw
Explorer | Level 3
2 years ago

I closed, opened, uninstalled, reinstalled. Not sure what else to do

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi ronlw, is this behavior taking place only inside your Dropbox folder? 

    • ronlw's avatar
      ronlw
      Explorer | Level 3
      2 years ago

      yes

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