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Forum Discussion

Fraisy's avatar
Fraisy
New member | Level 2
3 months ago

The keyboard doesn't pop up on my iPhone 16, so I can't search for files.

Since having iPhone 16 I can’t find the keyboard to do a search in dropbox

File access
iOS
Mobile
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    3 months ago

    Hey Fraisy! Welcome to our Community. 

     

    Have you cleared the Dropbox app’s cache and reinstalled it on your iPhone since the issue occurred? 

     

    If not, give it a go and let me know what happens.

  • simonDBX's avatar
    simonDBX
    Icon for Dropbox Product Manager rankDropbox Product Manager
    3 months ago

    Hi Fraisy - are you using the Dropbox mobile app, or are you visiting dropbox.com in your browser on your iPhone?

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