You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Terry P.
10 months agoCollaborator | Level 10
Text Editor no longer usable free in Files App
Suddenly have this major problem: I cannot work on text files in my iPad FILES app. Can't open, move, copy, whatever. I get the messages shown in the attached screenshots. I sure don't want to pay £5...
- 10 months ago
Thanks Hannah, I think you're right. I get the same behaviour in all the FILES app locations. I also posted identical request in the Apple iPad forum:
https://discussions.apple.com/thread/255463882?sortBy=best
But posted here partly because I wasn't 100% sure I could rule out Dropbox but also hoping other Dropbox users who also have iPads could advise if they had same issue.
Terry, UK
Hannah
10 months agoDropbox Staff
Hey Terry P., thanks for reaching out to the Dropbox Community.
This looks like it's coming from your OS and not Dropbox.
Do you only see these pop-ups when trying to edit .txt files in Dropbox? How about other locations in the files app?
Keep me posted.
- Terry P.10 months agoCollaborator | Level 10
Thanks Hannah, I think you're right. I get the same behaviour in all the FILES app locations. I also posted identical request in the Apple iPad forum:
https://discussions.apple.com/thread/255463882?sortBy=best
But posted here partly because I wasn't 100% sure I could rule out Dropbox but also hoping other Dropbox users who also have iPads could advise if they had same issue.
Terry, UK
- Hannah10 months agoDropbox Staff
Thanks for the update, Terry!
Hopefully, this will get resolved for you the soonest possible.
If you need anything else, please let us know!
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!