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Forum Discussion
asakul
3 years agoHelpful | Level 6
Sync hung up 'waiting to sync' one file that i've already deleted from my disk
Hello
I'm having an issue where dropbox isn't syncing any of my files because it is waiting to sync one file in particular (see screenshot below).
Before being in this state, the file tri...
- 3 years ago
Hi Megan
Just following up on this. It seems that logging out/in has worked in the end! Dropbox says it has synced everything now.
I suppose the main things now are:
- Reconnecting my desktop so that the things I put there are in Dropbox and not on my local desktop
- Fixing an issue where my Mac folder is hidden within my Dropbox folder. The only way to reach that top-level Mac folder is to navigate up the levels from a subfolder that I have saved on my sidebar. The hidden Mac folder isn't visible when I go directly to my Dropbox folder (comparison below).
Is it possible to address these issues here, or is it better to start another topic for each of them? I had talked with Walter about the second issue 6+ months ago, but we couldn't resolve it in the end.
Thanks a lot for your help!
asakul
3 years agoHelpful | Level 6
I'm having an issue where my folders on my Mac are showing different sizes than folders on Dropbox.com (in browser). In my Desktop/Documents folders, it seems like ~93% of the data isn't showing in-browser. For Downloads, it's about 60% and a similar percentage for an external drive that I have in Dropbox Backup.
I've cleared my cache, and Dropbox says everything is up to date, so I'm not sure what the problem is.
Any ideas?
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