You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
EMSHP
2 years agoExplorer | Level 4
Shared files listing order
My ascending order files in my folder are randomly appearing in the shared folder in a numerical sequence based on the first digit, e.g., 1, 11, 12, 13, ... 2, 20, 21, 22,... 3, 30 31, etc. They are ...
Walter
2 years agoDropbox Staff
Hey EMSHP, sorry to hear you're having issues with this.
Could you please send us a screenshot so that we can have a visual too?
Also, since this is only happening on this shared folder of yours, could it be that you or another member of the share set an automation or a naming convention on the folder?
Any additional information you can share is more than welcome!
- EMSHP2 years agoExplorer | Level 4
Here are two screenshots.
Files should appear as 0, 1, 2, 3, 4, etc.
Files appear as 0, 1, 10, 11 etc, and then 2, 20 21, 23 etc.
In my folder always appears correctly. Problem only appears in shared folder.
Problem is intermittent in shared folder.
Thanks for the help.
[Removed as per Community Guidelines]
- Jay2 years agoDropbox Staff
Hi EMSHP, thanks for the info. In general, the order would be in numerical order, so 1, followed by 11, 12 and so on. However, certain OSes choose to show files as 1, 2, 3 and so on.
If you want the files to appear in a standard order for all systems, it would be best to have a leading zero, such as 01, 02, etc. This would ensure that the file appears in the correct order.
- EMSHP2 years agoExplorer | Level 4
Great. Thanks for the suggestion.
Seems odd though. These files have been on Dropbox since about 2017-18 with no issue. And, some days the files appear numbered sequentially, and some days they are not. This all started happening just about three weeks ago. I'll try listing them as you suggest but I think there may be another issue.
G.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!