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Forum Discussion
Suntory
2 years agoHelpful | Level 5
'Search by tag' not working
I have applied tags to my photos, but the tags are not showing up in the search bar. When I perform the search, I get results that I assume Dropbox's image classifier has unhelpfully recognized as re...
- 2 years agoThanks for checking and confirming the tag search issue has been resolved! I am glad I was able to deliver this news.
If you should have any other issues, please reach out! Have a great day.
Mustardseed
Explorer | Level 4
Iliana-DBX Thank you for the response. I have tried it out and its working. Thank you very much for the help with this.
Iliana-DBX
2 years agoDropbox Staff
Thanks for checking and confirming the tag search issue has been resolved! I am glad I was able to deliver this news.
If you should have any other issues, please reach out! Have a great day.
If you should have any other issues, please reach out! Have a great day.
- Mbare2 years agoHelpful | Level 5
Hi there, I am having the same issue. I'm on a mac, (Monterey IOS 12.4), have cleared cache and updated my Chrome browser.
Please help! I need to search thousands of images I have already tagged. When I start typing a tag it suggests existing ones, and if I choose it, it adds a comma (,) to the name and results are 0. If I edit the word and take out the comma, the search works. I also haven't been able to search for multiple tags at once, like "basket" AND "white". Please see screenshots.
Can you fix this??
- Walter2 years agoDropbox Staff
Hey there Mbare, sorry to hear you're having issues with this.
Have you tried clearing your browser's cache or using an incognito window or another browser with no extensions or plugins running to do this?
Let us know if you get the same results.
- Mbare2 years agoHelpful | Level 5
Hi Walter, yes I did all of that. I was on the latest version of Chrome. Now on top of it all I restarted Firefox and tried again and still doesn't work, exact same scenario happens. Please read my post. This needs to get better or I am leaving Dropbox.
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