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Forum Discussion

Chiara_'s avatar
Chiara_
Explorer | Level 3
5 years ago

Saving Files from Safari to Dropbox App (iPad and iPhone)

Hey there!  I'd like to save files (mostly PDFs) directly from Safari to my Dropbox, but it doesn't work on my iPad as well as on my iPhone.   To do so, I take the following steps: &nbs...
Edit
Mobile
Sync
upload
Chiara_'s avatar
Chiara_
Explorer | Level 3

Hi Daphne,

thank you for your response.

 

The document name looks fine. I tried changing the document type from 'automatic' to 'pdf' (under the blue Options >) - neither of it worked.

 

If I choose 'Save to Files', and then Dropbox, it works. However, it takes much longer until I get to the destination folder. 

 

Thank you!

 

Daphne's avatar
Daphne
Icon for Dropbox Staff rankDropbox Staff
5 years ago

Thanks for checking on that Chiara_!

 

Can you confirm for me the exact iOS version of your devices and the Dropbox app installed on them?

 

If you haven't already, please try restarting your devices to see if that helps at all.

  • Chiara_'s avatar
    Chiara_
    Explorer | Level 3
    5 years ago

    Hi Daphne
    I assume you wanted to mention me? ;)
    My Dropbox app version is 206.2.2, and I installed iOS 14 yesterday on both devices. I have already restarted and rebooted my devices several times.

    What I've just observed is that now when I change the document type from automatic to PDF (under the blue options >) the 'save to Dropbox‘ action as well as the Dropbox icon at the top disappears completely, screenshot attached.

     

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