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Forum Discussion

Moritz44's avatar
Moritz44
Explorer | Level 4
2 years ago

Rewind of deleted folder

Hello all together,   unfortunatley I deleted a folder with an important video of my wedding. The folder is not any more in the delete-folder. Is there any possibility to get this folder back? Is...
Delete
Dropbox Rewind
Restore
  • Mark's avatar
    Mark
    2 years ago

    Hi Moritz44 

     

    Unfortunately not. Rewind is simply a way of restoring files/folders to how they were quickly. It uses the same restore timescales and options as the plans people are on. 

     

    If you deleted it over 30 days ago (assuming you are a free user) its not possible to recover now via Dropbox 😞

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey BruAllNei, sorry to jump in.

 

You can navigate to your events page by clicking on this link. Do you see any actions regarding the deleted folder there? 

BruAllNei's avatar
BruAllNei
Explorer | Level 3
2 years ago

Yes,  I see that the person who had shared access "removed" access to the shared folder on July 19th...the thing is, once that was done I lost all that data.  
The data did not belong to that person, I only shared access to it with him.  What can I do to get my folders/files back ??

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    2 years ago
    BruAllNei wrote:

    Yes,  I see that the person who had shared access "removed" access to the shared folder on July 19th...the thing is, once that was done I lost all that data.  
    The data did not belong to that person, I only shared access to it with him.  What can I do to get my folders/files back ??

    They need to reshare the folder with you. 

    As they owned the share folder it was stored in they can, and have, decided to close or remove you from the share. The only way to get it back is via the other person re giving you access. 

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