You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
justinaleo
4 years agoExplorer | Level 4
Recovering deleted files (older than 30 days)
I have a Dropbox Basic plan - and to date, I've only been on that plan. I deleted files more than 30 days ago (but less than 180 days ago), which means they aren't available for me to recover. With...
- 4 years ago
justinaleo wrote:
Does that mean that if I now upgraded to one of those plans, I would be able to recover those files I deleted between 30 and 180 days ago?
No. You would have had to be on one of the plans with a longer recovery time before the files were deleted. Unfortunately, there's no way to recover those files now. They're already gone.
Loeries
New member | Level 2
Hi I just want to find out if there's a type of backup solution that will enable me to recover dropbox data if for instance something was deleted more that 30 days ago. We have Dropbox advanced
Rich
11 months agoSuper User II
Loeries wrote:
Hi I just want to find out if there's a type of backup solution that will enable me to recover dropbox data if for instance something was deleted more that 30 days ago. We have Dropbox advanced
The Dropbox Advanced plan includes one year of file recovery.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!