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Forum Discussion

wiaz's avatar
wiaz
New member | Level 2
2 years ago

Read only on desktop App

HI. I have dropbox on 3 devices (iphone, PC at home, Laptop). Everything worked fine up to the time i bought new laptop. It has Windows 11 and i replaced my old one. With new laptop i can see all syn...
Desktop
Edit
Sync
Windows
  • wiaz's avatar
    wiaz
    2 years ago

    Thank you for fast response. It looks like safety software that monitors traffic on work computer cause this problem. I am trying to deal with our IT administrator to solve the issue. If it will not work, i will get back here. Thanks. Ivan

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hi wiaz, sorry to hear about this.

 

Could you please send us a screenshot of the app's exact status and version as shown in your taskbar and how the files in your Dropbox folder look like?

 

Any additional information is more than welcome!

wiaz's avatar
wiaz
New member | Level 2
2 years ago

Thank you for fast response. It looks like safety software that monitors traffic on work computer cause this problem. I am trying to deal with our IT administrator to solve the issue. If it will not work, i will get back here. Thanks. Ivan

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