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Forum Discussion
With a 300k File Limit - Does Dropbox Really Provide Business Solutions?
For many many years, I've been a Dropbox Pro member. During this time, they decided at some point, that 300,000 files is the maximum they will support. Now, I know what you are thinking. The ar...
I did not accept this as a solution (now fixed). It doesn't solve anything and is factually incorrect. At the time of your reply and this post, there is a baked in hard-limit in Dropbox that makes it unusable - and your support team refused to provide support to anyone with over 300K files. Nothing in your response you marked as the "answer" addresses this in any way shape or form. Wishing you had the answer isn't the same as providing one.
The right answer was moving to Google Drive and getting an actual business grade cloud based file sync solution in place.
Not sure that's true.
Today we completely reinstalled the OS on one system, and it still will not sync.
When working with Support, they said "you have to get below 300,000 or they can't do anything.
We're only at 450,000 - and the computer is an i9-12900KS, with DDR5 RAM, PCIE NVMe's, and a symmetrical 1Gbps Fiber Connection - so it's definitely not "System Dependent."
They said "it could be Anti-Virus then," but it's not, since it's a fresh install, and the AV wasn't installed yet.
Their only other suggestion was to pick "selective-sync," which is a cop-out. If we didn't need to sync all of the folders - we wouldn't be syncing them to begin with.
So, until we get below 300,000 - they say "oh well."
Our OneDrive, and SharePoint (OneDrive for Business) sync perfectly, so we'll have to leave Dropbox.
I'd love to switch to Google, but we don't trust their data mining with the files we sync.
This sucks, since we've been with Dropbox since '08.
re : 'Our OneDrive, and SharePoint (OneDrive for Business) sync perfectly, so we'll have to leave Dropbox.'
Are you syncing the same file set? I attempted this and the Actions of each of the sync agents conflicted with the other.
Dropbox uses alternative streams to store data with the file, OneDrive updates files you send up with a modified version with SPO info, Dropbox then updates this with new alternative stream data, causing OneDrive to update the file again, and they sit there and whack away at each other.
TBH just use OD4B
Responses from Dropbox support on question "Is there a plan in the future to overcome this obstacle?":
"This is not considered an obstacle by Dropbox. It is a limitation for syncing files."
"We offer Selective sync and online only features to allow the sync to work smoothly for Business users who use large amounts of files."
no extra comments from me...I'm currently experience that issue with the sync being stuck, because we have 1 million files...most of the files / folders are online-only, but Dropbox solution was the selective sync option.
Most of Dropbox Business users have more than 300k files. Why don't increase or remove that limit (limitation that apparently already has several years now)?
Unfortunately, I only found out about it last week and it's very frustrating to pay a Business subscription, and then have to upload files and folders through the Dropbox website (instead of the desktop app) because the folders are not immediately available on the computer...
