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Forum Discussion
With a 300k File Limit - Does Dropbox Really Provide Business Solutions?
For many many years, I've been a Dropbox Pro member. During this time, they decided at some point, that 300,000 files is the maximum they will support. Now, I know what you are thinking. The ar...
I did not accept this as a solution (now fixed). It doesn't solve anything and is factually incorrect. At the time of your reply and this post, there is a baked in hard-limit in Dropbox that makes it unusable - and your support team refused to provide support to anyone with over 300K files. Nothing in your response you marked as the "answer" addresses this in any way shape or form. Wishing you had the answer isn't the same as providing one.
The right answer was moving to Google Drive and getting an actual business grade cloud based file sync solution in place.
I have about 1.5T in dropbox and I have 1.2M files and I get constant problems - dropbox continually backs up files it's already backed up, constantly hanging on backups. If I manage to get a dropbox backup to complete, and then create a dozen new files, and then run another dropbox backup, dropbox will spend hours backing up thousands of files including ones it has already backed up. Lots of calls with tech support, including advanced support. No resolution.
And now I find this forum which explains the problem. Dropbox doesn't actually work when you have a lot of files, specifically > 300,000 - and I have 1.2M.
Just so future readers know, I am running a Mac with Mojave, 64G Ram and 12 3.5Ghz CPUs. So I don't think the problem is my machine.
I will be finding a solution other than dropbox, which is clearly not designed for professional use.
it's been some time since i replied (and luckily found it..) to this thread.
i tested sync, drive, pcloud and in terms of what you can do and how the app is programmed & designed, not one comes close, except maybe drive. the latter though has weird syncing issues, not because of file amount limitations, but because of the way it works. anyways, now it's time to say goodbye for good.
i'm close to the limit and apart from weird syncing and being incredibely slow, my macbook is running completely hot everytime i unsync or sync a folder, it even freezes and the whole system starts lagging unbelievabely. this is desastrous. dropbox is a desaster.
why in god`s name haven`t you solved the 300k files limit? it's been almost 10 years???????
this is not professional even though you sell (one of the highest prices in comparison) packages and solutions to professionals? and then completely disregard your customers and their feedback / wishes? such a pity, really.
getting a new cloud service now and transferring all this mess is taking a week at least, i'm supposed to work with dropbox not because of dropbox. what a disappointment. cancelling my pro plan for the second time and this time for good. pcloud it is. bye.
Thanks for all the responses. I was hoping when Dropbox sees how many frustrated Clients they have out there, it might force them to come up with a solution, but really nothing as of yet. They only increase the price. I am still with Dropbox because it is just too much to transfer. It will take us weeks to implement a new system. Still a disappointed Dropbox customer.
