Forum Discussion

New member | Level 2

2 months ago

The keyboard doesn't pop up on my iPhone 16, so I can't search for files.

Since having iPhone 16 I can’t find the keyboard to do a search in dropbox

Dropbox Staff

31 days ago

Hey Fraisy! Welcome to our Community.

Have you cleared the Dropbox app’s cache and reinstalled it on your iPhone since the issue occurred?

If not, give it a go and let me know what happens.

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

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