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anndinkc's avatar
anndinkc
Explorer | Level 4
10 months ago

No longer able to open .txt files in Dropbox editor on Android phone app, asked to convert to Google

Starting this week, I am unable to open my .txt files with the Dropbox Editor on the Dropbox Android phone app. I am now being presented with the following message: Upload to View This file type ...
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  • Nancy's avatar
    Nancy
    10 months ago

    Thanks for giving that a go! Good thinking. 

     

    What I want you to try next is to clear the cache of your Dropbox app (via its settings), and also reinstall it on your device. 

     

    Are you seeing the same error after that?

anndinkc's avatar
anndinkc
Explorer | Level 4

Nancy I don't believe so. This is happening for all of my .txt files with Dropbox now. Unless some encoding changes were recently made on your end? 

anndinkc's avatar
anndinkc
Explorer | Level 4
10 months ago

Nancy for a science, I just made a new .txt file with Dropbox editor containing just "test<new line>test". saved it, and immediately got the same message when trying to open it back up after initial creating and save

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Thanks for giving that a go! Good thinking. 

     

    What I want you to try next is to clear the cache of your Dropbox app (via its settings), and also reinstall it on your device. 

     

    Are you seeing the same error after that?

  • anndinkc's avatar
    anndinkc
    Explorer | Level 4
    10 months ago

    Nancy I think that worked!! How? And why?? I am unsure but I am again able to open, view, edit, and rename my .txt files using just the Dropbox app.

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