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Forum Discussion
alex eben meyer
3 months agoExplorer | Level 4
I can't rename a file I duplicated on Mac OS
i have seen this come up before, but haven't seen a fix.
when i duplicate a file, on mac (sonoma 14.6.1) i am unable to rename the file. this is a standard part of my work flow and highly frustrati...
- 2 months ago
Glad to hear the behavior doesn’t persist, at least for now. If this resurfaces though in the future, feel free to let us know here and we can continue looking into this.
Douglas F.5
Explorer | Level 3
I already posted that Dropbox was synced, and the Dropbox version.
I had also quit and restarted the Dropbox app several times. The problem persists.
Jay
2 months agoDropbox Staff
Hi Douglas F.5, could you give us more details on exactly how you're not able to rename or move the file in the Dropbox folder?
Are you not given the option to rename it, do you get an error when doing so, or does it revert to the original name? Is this the same when dragging the file?
- Douglas F.529 days agoExplorer | Level 3
>> Are you not given the option to rename it, do you get an error when doing so, or does it revert to the original name? Is this the same when dragging the file?
There is no option to rename the file (which would be below "Get Info" in the file pop-up), single-clicking on the file does not put it into filename edit mode (nothing happens at all on single-click except selection, and since there is no name change there is no reversion to the original name). When dragging the file, to a sub-folder or a different folder, you get the gray "no" circle so it doesn't go anywhere. It felt to me like a volume mount/control issue, but that's hard to explain without being able to dig deeper into Dropbox.
I have updated to macOS Sequoia 15.0.1 and the problem hasn't reappeared, including doing the same process on the same files where I experienced it on macOS 14.
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