You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Huxley_D's avatar
Huxley_D
Explorer | Level 4
10 months ago

Dropbox folder on macOS suddenly missing tons of folders which are visible on other machines + web

Hi all,   Last night I used the Dropbox website to upload a bunch of files and folders from an old / failing external drive. I used the website rather than my local folders because the total size...
  • Hannah's avatar
    Hannah
    10 months ago

    Hey Huxley_D, sorry to jump in here.

     

    This is strange behavior indeed, but we'll get to the bottom of this.

     

    Can you check your selective sync settings, to see if you can see all your folders there and whether they are selected or unselected?

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!