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Redhotpaddy's avatar
Redhotpaddy
Explorer | Level 3
7 months ago

"Account Limit Reached for Dropbox" error, when trying to open an Excel file on my phone

Hi I am trying to open an excel spread sheet on my phone using Office 365 and the file is stored on Dropbox but it won't let me open it as I keep getting the error Account Limit Reached for Dropbox. ...
Edit
Error Messages
Microsoft Office
Mobile
Redhotpaddy's avatar
Redhotpaddy
Explorer | Level 3
So I contacted Microsoft and they informed me it was an issue with the new Dropbox Update. I manged to uninstall the Excel App and reinstalled it and it seems to work now. I did notice when opening Excel and going to open a file Dropbox had disappeared and only OneDrive was showing. After the uninstall and reinstalling the Exel App Dropbox popped up again.
Redhotpaddy's avatar
Redhotpaddy
Explorer | Level 3
7 months ago

So what i say when I clicked on open on the Excel App I saw the following:

Recent
Shared with me
OneDrive - Personal
This Device
Browse
Add a place

 

 

After reinstalling Excel I got the same but with the additiong of Dropbox:

 

Recent
Shared with me
OneDrive - Personal

Dropbox
This Device
Browse
Add a place

 

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