We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here. 

Forum Discussion

Stephen B.25's avatar
Stephen B.25
Collaborator | Level 9
2 months ago

Query to inform Rewind of times that a file was suddenly decreased in size.

I have a process that builds a time record to a file on a mounted drive. Due to concurrency issues that Dropbox does not manage I have another process that copies updates from the mounted drive to a ...
Dropbox Rewind
Restore
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey Stephen B.25, thanks for posting here today! 

 

Let me investigate a bit on that, and ask our Team more and I'll definitely get back to share my updates with you.

 

Thank you! 

Stephen B.25's avatar
Stephen B.25
Collaborator | Level 9
2 months ago

deleted

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Hey Stephen B.25!

     

    Could you confirm whether or not you're talking about the version history of the file shown on the web?

     

    If so, have you tried clicking on the file name that corresponds to the size that doesn't seem to be reduced, and check if there's a download icon available for you? 

     

    You can try restoring the version you want to check, and then create a copy of it in a different location. That way you can restore any other version you want to check.

     

    Keep in mind that you can't restore or preview versions outside of the version history window.

    • Stephen B.25's avatar
      Stephen B.25
      Collaborator | Level 9
      2 months ago

      Thank you Megan.

       

      Working through the GUI is not a practical solution. I have a  simple enough script through your python API  that does what I need.

       

      Thanks again for your effort.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!