You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Etuttle
7 years agoNew member | Level 2
Quality lowers through link?
I've recently had some clients mention that the photos I sent through the copied link look grainy and low quality. I double checked on my end, and everything was still high resolution, and looked as ...
- 7 years ago
When viewing files directly on the Dropbox website, you're seeing a preview of the original. For images and videos, the resolution will be lower than the original file. To see the file in its original detail, you need to download the file and open it locally. There are no settings that control this.
Rich
Super User II
When viewing files directly on the Dropbox website, you're seeing a preview of the original. For images and videos, the resolution will be lower than the original file. To see the file in its original detail, you need to download the file and open it locally. There are no settings that control this.
AnnB
7 years agoExplorer | Level 4
My clients are having the same issue but its when they have exported them to their computer they show up grainy and pixelated
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