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Forum Discussion
LiftingUnicorn
5 years agoHelpful | Level 5
Photos uploading sideways
Portrait photos have today started uploading sideways. Has never done this before and was not like this yesterday. Today photos are sideways. Are these still a back up of original photo?
FSG1
5 years agoNew member | Level 2
I uploaded several photos and when I went to view them they are rotated. I understand there is no way to correct this. Do you know why they did this?
- StageScience5 years agoNew member | Level 2
I am experiencing the same issue... only as of a few days ago did it start.
I am also experiencing cropping issues.- Lusil5 years agoDropbox Staff
Hey FSG1 and StageScience, thanks for reaching out to us on the Dropbox Community!
I'd be more than happy to help look into this with you, I'll just need a bit more info to make sure that we're on the same page, such as:
- How did you upload these photos? Through the website, the desktop app, or the mobile app?
- Did you manually add them or was it via camera uploads?
- Do the photos look rotated when you preview them on the website and our apps?
Any additional details would be very helpful. Thanks!
- Surge925 years agoExplorer | Level 4I'm having the same issue. My vertical photos have always uploaded upright for years, but I noticed they are now rotated sideways on the previews. The most recent vertical photos I uploaded last night are also rotated horizontally. Is there a reason this is happening? I upload through the website, by the way, via a linked/synced folder.
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