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Forum Discussion
Greg Knowles
3 years agoExplorer | Level 3
Page turner pedal on iPad isn't turning the pages
I have used a Cicada Page Flip pedal for many years to turn pages on song lyrics in Dropbox files on my iPad. Suddenly the pedal does not turn the pages, even though it instantly connects via Bluetoo...
Greg Knowles
Explorer | Level 3
Like many basic users I know, we store our digital (Word) files of song lyrics in Dropbox files. We open a file, select a document and then use a Bluetooth page turner to advance the text from one page to the next while performing. My page turner suddenly will not turn pages in Dropbox, although it does work in Kindle and other apps. Did the latest Dropbox version do something to prevent my iPad and page turner from responding? Does Dropbox recommend a Bluetooth page turn pedal? I appreciate your help.
Dave
3 years agoDropbox Staff
Hi Greg
Thanks for getting in touch
Can I ask you firstly how you are viewing the files ? is it on the Dropbox mobile app, iPad’s web browser (using Dropbox previews), or downloading the file and using the microsoft word app ?
Thanks
- Greg Knowles3 years agoExplorer | Level 3
I create song lyric files in Word on my desktop Mac, and drag and drop those files into a Dropbox folder. Then I access the file in Dropbox on the iPad, and use a Bluetooth page turner to advance pages s they are played and sung.
- Greg Knowles3 years agoExplorer | Level 3
I have tried three different page turn pedals on three different iPads. All three pedals work on the other iPads, but not on mine. All I am trying to do is advance through a pages of song lyrics. The pedal works on digital files such as emails and books, but not on Dropbox. Six people with both iPads and Android devices used page turners on Dropbox files yesterday, and they worked perfectly. Mine didn’t. Apple tech support says it’s a Dropbox problem, but why would it be a problem for me and no others? I will attempt to address it with Apple a third time. Any input toward a solution is welcome.
- Greg Knowles3 years agoExplorer | Level 3
Called Apple Support again to try to solve the page turn issue in Dropbox. The tech said it is a 3rd party issue, and has to be a Dropbox problem. I'm going around in circles here.
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