You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
marketing5
2 years agoExplorer | Level 3
Over quota and cannot edit documents, read only available
I have a basic account and I am over quota. I have just noticed that all my documents are now read only, so I can't edit them in dropbox. Is this because I am over quota as it has only just started h...
- 2 years ago
It's always been the case, and hasn't changed. You can still technically edit files in your Dropbox folder on your computer, since they are still normal files on your computer, however, they will not sync to the site automatically until the account is underquota.
Jay
Dropbox Staff
Hi marketing5, thanks for messaging the Community.
This would be correct in a certain way, when an account is overquota, it wouldn't be possible to edit any files since the changes wouldn't sync to the site, until the account is underquota.
It doesn't make the files read-only, but there would be no changes visible until some space is freed up.
If you have any further queries, feel free to message back.
marketing5
2 years agoExplorer | Level 3
Hi Jay
Thanks very much for your prompt reply and confirming what I thought. Is this a recent thing? The only reason I ask that is that I didn't realise my account was over-quota (and it has been for a while it seems) but until last week I was still able to edit and sync files, then suddenly it stopped.
- Jay2 years agoDropbox Staff
It's always been the case, and hasn't changed. You can still technically edit files in your Dropbox folder on your computer, since they are still normal files on your computer, however, they will not sync to the site automatically until the account is underquota.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!