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Gareth R.1's avatar
Gareth R.1
Explorer | Level 4
2 years ago

Naming conventions not working on camera uploads folder.

Hello i am attempting to use multi file organize for my camera uploads folder. It is a large folder containing about 20,000 individual files. It is not synced to my local devices to save space. Or ...
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Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey Gareth R.1, sorry to jump in here, but could you clear your browser's cache and try again?

 

Also, have you tried another browser or an incognito window with no extensions or plugins running? 

Gareth R.1's avatar
Gareth R.1
Explorer | Level 4
2 years ago

Hi there Walter

 

Yes I have tried multiple browsers.  To verify again, I just cleared the cache from both Safari and Firefox (macOS 13.2) and disabled all extensions. Same result, see new screenshots below. Then I opened a new private browsing window in Firefox , same result, see below. Same behavior on ios broswers on both ipad and iphone (16.3). Thanks

 

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Gareth R.1, jumping in here as well.

     

    Are you seeing this behavior only with the camera uploads folder?

     

    How about with other folders in your account?

    • Gareth R.1's avatar
      Gareth R.1
      Explorer | Level 4
      2 years ago

      Hi Hannah

      I tried it on one other folder and it was successful using date uploaded, but all the files were the same month uploaded. It failed when trying date created. I am always using date uploaded as the method when attempting to organize the Camera Uploads folder.

       Thanks 

      • Nancy's avatar
        Nancy
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hey Gareth R.1, I hope it’s OK if I jump in, too. 

         

        The folder that you mention you tested this with, does it contain a large amount of files as well (about 20k), or a small number instead? 

         

        I’m wondering if the issue could be that your “Camera Uploads” folder contains a lot of files and the browser times out before the process is complete.

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