You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

hoangtm's avatar
hoangtm
Explorer | Level 4
2 years ago

My Version history doesn't show any updates.

I have problem with my file and lost data Exp : Note_acc.xlsx file , i'm sure edited 8 July, 2023 but when i open file but show data changed I don't restore any version. Modified : 24 Aug, 2021...
Edit
Restore
Mark's avatar
Mark
Icon for Super User II rankSuper User II
2 years ago

If that is what it shows then for that file there was no update in August - either it didn't upload to Dropbox for whatever reason OR it was edited and saved in a different location. 

 

Have you tried searching your files for it?

  • hoangtm's avatar
    hoangtm
    Explorer | Level 4
    2 years ago

    Hi Mark,

    I searched all folder, only 1 file

    I just wonder why the current version and history version are contradictory

    • Здравко's avatar
      Здравко
      Legendary | Level 20
      2 years ago

      hoangtm, another way such thing to happen is when your current version is not the last one, but rather some previous. Have you restored (at some point) that file version on or after 8 July, 2023? 🧐

      • hoangtm's avatar
        hoangtm
        Explorer | Level 4
        2 years ago

        Здравко,

        I do not restore any versions Because I needed to check the file content

        I realized the file was not archived, luckily I had a backup copy.

About Delete, edit, and organize

Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!