You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Kerstin 76
18 days agoExplorer | Level 3
My photos on my account are gone, please help me find them
All my Photos are gone. Are so scared now that I cant get them back. Help please. Why are they gone.
Jay
Dropbox Staff
Thanks for the info. When was the last time you accessed your Dropbox account before now?
Are you certain that this is the only email address you've used to login to Dropbox in the past?
Kerstin 76
18 days agoExplorer | Level 3
It is the correct E-mail adress. I am pretty sure that I logde in july 2024
- Jay18 days agoDropbox Staff
Were you part of a Dropbox team at one point? Did anyone else have access to your account via another device or browser?
- Kerstin 7618 days agoExplorer | Level 3I did somthing wrong in my dropbox when the dropbox was full. I then chosed team but didnt go on with it when I unnderstand what it was. After that I got E mejl about that the team are locked or something. The last time I got this messade was in september. I have never uset that account. I are now affraid that the teams account have done so my private account have been deleted.
- Megan18 days agoDropbox Staff
Hey Kerstin 76, let me jump in here!
If you checked your events page and the account is also empty, it sounds like it's a brand new one indeed.
As for your Team account: was it under the same email address as the one you're using now or a different one? I'm asking, because I want to identify if the original one got deleted.
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