You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Kerstin 76
2 months agoExplorer | Level 3
My photos on my account are gone, please help me find them
All my Photos are gone. Are so scared now that I cant get them back. Help please. Why are they gone.
Kerstin 76
Explorer | Level 3
My dropbox is totalt empty. And it looks different. Its like the box is new and I login for the firs time. Excuse me for my english.
Jay
2 months agoDropbox Staff
Thanks for the info. When was the last time you accessed your Dropbox account before now?
Are you certain that this is the only email address you've used to login to Dropbox in the past?
- Kerstin 762 months agoExplorer | Level 3It is the correct E-mail adress. I am pretty sure that I logde in july 2024
- Jay2 months agoDropbox Staff
Were you part of a Dropbox team at one point? Did anyone else have access to your account via another device or browser?
- Kerstin 762 months agoExplorer | Level 3I did somthing wrong in my dropbox when the dropbox was full. I then chosed team but didnt go on with it when I unnderstand what it was. After that I got E mejl about that the team are locked or something. The last time I got this messade was in september. I have never uset that account. I are now affraid that the teams account have done so my private account have been deleted.
About Delete, edit, and organize
Solve issues with deleting, editing, and organizing files and folders in your Dropbox account with support from the Dropbox Community.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!