You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Kerstin 76's avatar
Kerstin 76
Explorer | Level 3
2 months ago

My photos on my account are gone, please help me find them

All my Photos are gone. Are so scared now that I cant get them back. Help please. Why are they gone.
Restore
Kerstin 76's avatar
Kerstin 76
Explorer | Level 3
2 months ago
My dropbox is totalt empty. And it looks different. Its like the box is new and I login for the firs time. Excuse me for my english.
  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    2 months ago

    Thanks for the info. When was the last time you accessed your Dropbox account before now?

     

    Are you certain that this is the only email address you've used to login to Dropbox in the past?

    • Kerstin 76's avatar
      Kerstin 76
      Explorer | Level 3
      2 months ago
      It is the correct E-mail adress. I am pretty sure that I logde in july 2024
      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        2 months ago

        Were you part of a Dropbox team at one point? Did anyone else have access to your account via another device or browser?

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